Beutlhauser’s technicians perform daily diagnostics, software updates, troubleshooting and maintenance tasks in environments ranging from clean indoor facilities to dusty, wet construction sites.
Previous solutions, including consumer laptops and another rugged computer brand, failed to fully meet operational requirements due to insufficient durability, battery performance issues and increasing project costs.
The company needed a reliable mobile computing solution that could withstand harsh conditions while ensuring efficient machine diagnostics, real-time communication and long-term operational stability.
After extensive testing, Beutlhauser selected the Getac S410 rugged laptop for its balance of durability, mobility and performance.
Equipped with a bright touchscreen display, long-lasting battery, LTE connectivity and essential interfaces such as RS-232, the S410 enables technicians to perform diagnostics, machine updates and documentation directly in the field — even in challenging environments.
The integrated RS-232 interface was particularly important because many existing construction machines still rely on this connection standard. Without it, technicians would not be able to complete machine diagnostics and updates efficiently.
With Windows 11 Pro compatibility, advanced security features and future-ready technology, the S410 also supports Beutlhauser’s long-term digital service strategy.
The deployment of Getac S410 laptops has significantly improved Beutlhauser’s field service operations.
Technicians benefit from faster diagnostics, smoother communication and more reliable maintenance workflows, helping customers restore equipment operation quickly and reduce costly downtime.
The rugged design protects devices against dust, moisture, temperature variations and accidental drops, ensuring reliable performance across different working environments.
With an expected service life of four to five years, extended warranty support and self-maintenance options, the S410 also provides strong cost efficiency and sustainability.
Currently, one-third of Beutlhauser’s service fleet has already been upgraded to Getac S410 laptops, with further expansion planned.
"Our expectations were fully met - the Getac S410s do exactly what they are supposed to do" ----Bernhard Werner, IT Manager at Beutlhauser
Getac S410 Fully Rugged Laptop
