🛠️Free technical consulting via telephone, video and email to analyze the problems. If unsolved, we will request customers to return faulty devices to us, then send back after repair. And we will charge for some valuable spart parts like motherboard etc.

📚Technical training and documents support

🔄Other methods can be discussed based on the real situation

🛡️For Getac rugged notebooks and tablets, we provide a 3-5 year warranty service. For any documentation or hardware issues, please feel free to contact us. We offer 24/7 customer service and technical support.

📑If the product is damaged, missing, or sent by mistake due to logistics reasons, please reject it on the spot and ask the courier to store the certificate. At the same time, please take a photo to store the certificate. If you have signed for it, you need to provide a certificate issued by the logistics company.

✅For other reasons, after being confirmed by Huajietek, you can apply for return or exchange.