FAQ

1-year warranty ensured from the date of delivery. Free repairing is available for functional problems of non-artificial damage, otherwise, that will be charged.

Are your industrial electronic components compliant with international certifications ?

Yes, all our products meet global standards including CE (EU safety), RoHS (hazardous substance restriction), and FCC (EMC compliance). Certificates are available upon request to ensure smooth customs clearance and safe usage.

How do you handle shipping and logistics for international orders?

We partner with DHL, FedEx, and local freight forwarders for reliable global delivery. Real-time tracking is provided, and bulk orders may qualify for free shipping or regional warehouse support to reduce costs.

Can you provide customized solutions for specific industrial applications?

Absolutely. Share your specs, and our engineers will draft a proposal within 5 business days.

Do you offer sample orders for product testing?

Yes! We support custom and sample orders with a minimum order quantity (MOQ) of just 1 unit.

What are your product lines?

We have been engaged in the R&D and production of industrial panel PC, fanless box PC, and rugged tablets，rugged tablet in the industrial field since 2003

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Products: Industrial Computer; Rugged laptops; Rugged Tablet; Industrial Motherboard; Deploy the X600 Pro PCI for Mission-Critical Edge Computing

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Contact Us: Room 707, Building B1, Creative Mansion, No. 162 Science Avenue, Huangpu District, Guangzhou City, Guangdong Province, China; huajietek@gmail.com; +8615710753942