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Smith Myers

Smith Myers puts Getac’s UX10 fully rugged tablet at the heart of its award winning ARTEMIS search and rescue IT solution
Smith Myers
Case Details

/ Challenge /

Smith Myers is a UK-based communications company specialising in search and rescue IT solutions. The nature of search and rescue operations means all devices and equipment it uses in its award winning ARTEMIS system must be able to operate effectively in a wide range of challenging environments and weather conditions.

 

/ Solution /

Smith Myers uses Getac’s UX10 fully rugged tablet at the heart of ARTEMIS due to its combination of powerful performance, rugged reliability and excellent versatility. In addition to industry leading rugged credentials, the UX10’s excellent battery life and full HD, 1000 NIT touchscreen display make it ideally suited to the demands of search and rescue operations.

 

/ Benefits /

With the UX10, Smith Myers knows all its customers have a device that they can rely on, regardless of the terrain or weather conditions faced. This means that instead of worrying about their equipment, search and rescue teams can stay laser focussed on the task at hand, which is finding people in distress and saving lives.

 

 

 

 

 

/ Smith Myers /

“The Getac UX10 gives us the fiexibility required to run our system in the harshest of environments, where search and rescue missions occur. ”

 

Ewan MacDonald, Training Manager at Smith Myers                                                                          Getac UX10

Fully Rugged Convertible

 


/ Challenge /

Founded  in  1987,  Smith  Myers  is  a  UK  based communications company specialising in search and  rescue  IT solutions. The company’s award winning     ARTEMIS      system      uses     cellular engineering to turn mobile phones into locator beacons  that   help  search  and   rescue  teams pinpoint   missing   persons  across  a   range  of challenging         and         often         treacherous environments.

“ARTEMIS has two elements to it - airborne and ground based,” says Ewan MacDonald, Training Manager    at    Smith    Myers.    “The    airborne element can be deployed on a search and rescue helicopter or small/medium sized drone, while the   ground   based   element   is   carried   in   a backpack by rescue teams. ”

“Our  equipment  can  be  used to find  a single missing person in the mountains, at sea, in the desert,  or  to  mass  geolocate  large  groups  of people caught  up  in  natural disasters, such as earthquakes, avalanches or wild fires. ”

The  nature  of  search  and  rescue  operations means  they  often  take  place  in  very  difficult conditions. Weather and terrain are the biggest issues  to  overcome,  so  Smith  Myers  needs  to ensure  every  piece  of  equipment  provided  as part of its ARTEMIS system is up to the task.

“Everything, including the tablet, must be able to   withstand   harsh   environments.   This   can range from extreme heat to freezing cold, and weather including rain, snow and high winds,” continues MacDonald.

Two other aspects Smith Myers requires from its devices     are     excellent     screen     brightness (measured in NITs) and long battery life, both of which  play crucial  roles  in  helping search and rescue teams operate effectively.

“The   NIT   rating   is   really   important,”   adds MacDonald.   “Our   users   need  to   clearly  see

 

information  displayed  on  the  tablet’s  screen, even  in  bright  sunlight  or  snowy  conditions. Search  and   rescue  operations  can  also  take many hours and there is rarely a power supply available   to   keep   the   system   topped   up, meaning devices need to have excellent battery life between charges. ”

/ Solution /

Following  a  comprehensive  review  of  devices available on the market, Smith Myers identified Getac’s  UX10  fully  rugged tablet  as the  ideal device to power its ARTEMIS system.

Designed  with  the   demands   of   search   and rescue  operations   in  mind,  the   UX10  offers excellent   performance,   usability  and   rugged reliability,  all  in  a  compact  and  light  weight form factor.

Key     features     include     enhanced     rugged protection,            with            MIL-STD-810H/IP65 certification,  and  drop  resistance  of  up to  6ft depending  on  device  configuration,  plus,  an operating temperature range of -29°C to 63°C. The  UX10  also  boasts  a   1000  NIT,  10.1  inch LumiBond®    touchscreen     display,     offering excellent    visibility    in    snow    and/or    bright sunlight, whilst rain and glove touch capability helps     maintain     productivity     in     extreme conditions.

Furthermore, a range of battery configurations including  optional  high  capacity  battery  and optional  bridge  battery,  means  rescue  teams can stay out in the field for as long as necessary without running out of power.

/ Benefits /

With the UX10 sitting at the heart of ARTEMIS, Smith   Myers   knows   its   customers   have   a solution they can always rely on, regardless of the terrain or weather encountered.

“The Getac UX10 gives us the fiexibility required to    run    our    system    in    the    harshest    of environments, where search and rescue missions occur,”   says   MacDonald.   “When   teams   are facing a  race against time, the  last thing they want to worry about is their equipment. They need  devices  and technology that just  works, which is exactly what the UX10 does. ”

The  UX10  is  also  compatible  with  a  range  of rugged     accessories     to     further     enhance functionality and usability in the field.

“The  over-shoulder  harness  helps  to  free  up operators’   hands  when  they   are   navigating harsh terrain and also  removes the  burden of carrying  the  tablet  during  long  operations,” adds MacDonald. “All of these small things help make  the  task  at  hand  that  little  bit  easier, which  increases the chances of finding victims and   saving    lives.   This    is    ultimately   what matters. ”

/ About Smith Myers Communication Ltd /

Smith Myers Communications Ltd was formed in 1987 from the design partnership of Tony Smith and  Peter  Myers,  both  previously  engaged  as freelance design engineers. That same year saw the  launch  of the  first  in  a  series  of  radically different test and measurement equipment for the   new   burgeoning   cellular   radio   market. Intuitive   and   easy  to   use,  the   equipment’s simple user interface masked the complexity of cellular radio technology and protocols. Ease of use   became  the   hall   mark   of   Smith   Myers equipment,  and  even  today  the  user  friendly interface offers the professional user the tools to   achieve   their   mission   goals   in   difficult environments.

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